{"id":4802,"date":"2025-11-17T12:26:03","date_gmt":"2025-11-17T12:26:03","guid":{"rendered":"https:\/\/bluefront.pt\/?page_id=4802"},"modified":"2025-11-17T14:48:02","modified_gmt":"2025-11-17T14:48:02","slug":"politicaprivacidadecancelamento","status":"publish","type":"page","link":"https:\/\/bluefront.pt\/fr\/politicaprivacidadecancelamento\/","title":{"rendered":"Pol\u00edtica de Privacidade e Cancelamento"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4802\" class=\"elementor elementor-4802\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c96806a e-con-full e-flex e-con e-parent\" data-id=\"c96806a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6dc159 elementor-widget elementor-widget-heading\" data-id=\"e6dc159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade e Cancelamento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f6a736 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default sisf-elementor-content-no\" data-id=\"9f6a736\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79471ab\" data-id=\"79471ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1b9117 elementor-widget elementor-widget-heading\" data-id=\"a1b9117\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade e Pol\u00edtica de Cancelamento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ad84124 e-flex e-con-boxed e-con e-parent\" data-id=\"ad84124\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e604908 e-con-full e-flex e-con e-child\" data-id=\"e604908\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45a6d36 elementor-widget elementor-widget-image\" data-id=\"45a6d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"715\" height=\"445\" src=\"https:\/\/bluefront.pt\/wp-content\/uploads\/2024\/11\/logobf.png\" class=\"attachment-large size-large wp-image-3541\" alt=\"\" srcset=\"https:\/\/bluefront.pt\/wp-content\/uploads\/2024\/11\/logobf.png 715w, https:\/\/bluefront.pt\/wp-content\/uploads\/2024\/11\/logobf-300x187.png 300w\" sizes=\"(max-width: 715px) 100vw, 715px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d718cc e-con-full e-flex e-con e-child\" data-id=\"2d718cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b863d6b elementor-widget elementor-widget-text-editor\" data-id=\"b863d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"425\" data-end=\"646\">A Blue Front compromete-se a garantir a prote\u00e7\u00e3o da privacidade dos seus clientes e a transpar\u00eancia no tratamento dos seus dados pessoais, bem como a comunicar de forma clara as condi\u00e7\u00f5es de cancelamento das atividades.<\/p><p data-start=\"648\" data-end=\"769\">Esta p\u00e1gina descreve como s\u00e3o tratados os dados pessoais e quais as regras aplic\u00e1veis aos cancelamentos e reagendamentos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1e324b e-flex e-con-boxed e-con e-parent\" data-id=\"f1e324b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ade4886 elementor-widget elementor-widget-text-editor\" data-id=\"ade4886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"776\" data-end=\"824\"><strong data-start=\"781\" data-end=\"824\">Respons\u00e1vel pelo Tratamento de Dados<\/strong><\/h5><p data-start=\"826\" data-end=\"966\" class=\"translation-block\"><strong data-start=\"826\" data-end=\"840\">Blue Front<\/strong><br data-start=\"840\" data-end=\"843\">Morada: Porto de Abrigo, Rua Clube Naval de Sesimbra, 2970-263 Sesimbra<br data-start=\"914\" data-end=\"917\">Telefone: 915 098 612<br data-start=\"938\" data-end=\"941\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"948\" data-end=\"966\" target=\"_self\">geral@bluefront.pt<\/a><\/p><h5 data-start=\"973\" data-end=\"1010\"><strong data-start=\"978\" data-end=\"1010\">Dados Pessoais Recolhidos<\/strong><\/h5><p data-start=\"1012\" data-end=\"1234\" class=\"translation-block\">A Blue Front recolhe apenas os dados fornecidos diretamente pelos clientes, de forma volunt\u00e1ria, atrav\u00e9s do <strong data-start=\"1120\" data-end=\"1146\">formul\u00e1rio de contacto<\/strong> presente no website ou no processo de reserva atrav\u00e9s da plataforma externa FareHarbor.<\/p><p data-start=\"1236\" data-end=\"1276\">No formul\u00e1rio do website s\u00e3o recolhidos:<\/p><ul><li data-start=\"1279\" data-end=\"1285\">Nom<\/li><li data-start=\"1288\" data-end=\"1295\">Email<\/li><li data-start=\"1298\" data-end=\"1319\">Contacto telef\u00f3nico<\/li><li data-start=\"1322\" data-end=\"1342\">Assunto pretendido<\/li><li data-start=\"1345\" data-end=\"1374\">Mensagem adicional (opcional)<\/li><\/ul><h5 data-start=\"1381\" data-end=\"1428\"><strong data-start=\"1386\" data-end=\"1428\">Finalidades do Tratamento dos Dados<\/strong><\/h5><p data-start=\"1430\" data-end=\"1483\">Os dados pessoais s\u00e3o utilizados exclusivamente para:<\/p><ul><li data-start=\"1487\" data-end=\"1518\">Gest\u00e3o de pedidos de contacto<\/li><li data-start=\"1521\" data-end=\"1619\">Resposta a quest\u00f5es sobre passeios de barco, observa\u00e7\u00e3o de golfinhos, pesca e restantes servi\u00e7os<\/li><li data-start=\"1622\" data-end=\"1682\">Gest\u00e3o de reservas (quando o contacto \u00e9 feito diretamente)<\/li><li data-start=\"1685\" data-end=\"1741\">Comunica\u00e7\u00f5es operacionais relacionadas com a atividade<\/li><li data-start=\"1744\" data-end=\"1782\">Emiss\u00e3o de faturas, quando aplic\u00e1vel<\/li><li data-start=\"1785\" data-end=\"1817\">Cumprimento de obriga\u00e7\u00f5es legais<\/li><\/ul><p data-start=\"1819\" data-end=\"1950\" class=\"translation-block\">A Blue Front <strong data-start=\"1832\" data-end=\"1856\">n\u00e3o utiliza os dados<\/strong> para marketing, publicidade ou envio de newsletters, nem os cede a terceiros sem autoriza\u00e7\u00e3o.<\/p><p data-start=\"1819\" data-end=\"1950\">\u00a0<\/p><h5 data-start=\"1957\" data-end=\"2011\"><strong data-start=\"1962\" data-end=\"2011\">Reservas e Plataforma Externa (FareHarbor)<\/strong><\/h5><p data-start=\"2013\" data-end=\"2163\" class=\"translation-block\">As reservas e pagamentos s\u00e3o geridos atrav\u00e9s da plataforma <strong data-start=\"2072\" data-end=\"2086\">FareHarbor<\/strong>, que possui os seus pr\u00f3prios Termos de Utiliza\u00e7\u00e3o e Pol\u00edtica de Privacidade.<\/p><p data-start=\"2165\" data-end=\"2308\">Quando o cliente utiliza o sistema de reservas, os dados fornecidos s\u00e3o tratados tamb\u00e9m pela FareHarbor, sob a responsabilidade dessa entidade.<\/p><p data-start=\"2165\" data-end=\"2308\">\u00a0<\/p><h5 data-start=\"2315\" data-end=\"2358\"><strong data-start=\"2320\" data-end=\"2358\">Partilha de Dados com Terceiros<\/strong><\/h5><p data-start=\"2360\" data-end=\"2463\" class=\"translation-block\">A Blue Front <strong data-start=\"2373\" data-end=\"2389\">n\u00e3o partilha<\/strong> dados pessoais com terceiros, exceto quando estritamente necess\u00e1rio para:<\/p><ul><li data-start=\"2467\" data-end=\"2501\">Cumprimento de obriga\u00e7\u00f5es legais<\/li><li data-start=\"2504\" data-end=\"2542\">Processos fiscais ou contabil\u00edsticos<\/li><li data-start=\"2545\" data-end=\"2590\">Resposta a pedidos de autoridades competentes<\/li><\/ul><p data-start=\"2592\" data-end=\"2713\">N\u00e3o utilizamos Google Analytics, Meta Pixel, sistemas de rastreamento ou outras ferramentas de an\u00e1lise de dados pessoais.<br \/><br \/><\/p><h5 data-start=\"2720\" data-end=\"2760\"><strong data-start=\"2725\" data-end=\"2760\">Base Legal para o Tratamento<\/strong><\/h5><p data-start=\"2762\" data-end=\"2796\">Os dados s\u00e3o tratados com base em:<\/p><ul><li data-start=\"2799\" data-end=\"2857\" class=\"translation-block\"><strong data-start=\"2799\" data-end=\"2816\">Consentimento<\/strong> do utilizador ao submeter o formul\u00e1rio<\/li><li data-start=\"2860\" data-end=\"2932\" class=\"translation-block\"><strong data-start=\"2860\" data-end=\"2882\">Interesse leg\u00edtimo<\/strong> da Blue Front na gest\u00e3o de contactos e reservas<\/li><li data-start=\"2935\" data-end=\"3013\" class=\"translation-block\"><strong data-start=\"2935\" data-end=\"2954\">Obriga\u00e7\u00e3o legal<\/strong>, quando necess\u00e1rio para fatura\u00e7\u00e3o ou registos obrigat\u00f3rios<\/li><\/ul><h5 data-start=\"3020\" data-end=\"3062\"><strong data-start=\"3025\" data-end=\"3062\">Prazo de Conserva\u00e7\u00e3o dos Dados<\/strong><\/h5><ul><li data-start=\"3066\" data-end=\"3165\" class=\"translation-block\">Dados de contacto enviados pelo formul\u00e1rio: at\u00e9 <strong data-start=\"3114\" data-end=\"3126\">12 meses<\/strong>, salvo obriga\u00e7\u00e3o legal em contr\u00e1rio.<\/li><li data-start=\"3168\" data-end=\"3255\" class=\"translation-block\">Dados relacionados com fatura\u00e7\u00e3o: <strong data-start=\"3202\" data-end=\"3213\">10 anos<\/strong>, conforme legisla\u00e7\u00e3o fiscal portuguesa.<\/li><li data-start=\"3258\" data-end=\"3324\">Dados tratados pela FareHarbor: conforme a pol\u00edtica da plataforma.<\/li><\/ul><p data-start=\"3326\" data-end=\"3438\">O cliente pode solicitar a elimina\u00e7\u00e3o dos seus dados a qualquer momento, exceto quando a lei exigir conserva\u00e7\u00e3o.<\/p><h5 data-start=\"3445\" data-end=\"3489\"><strong data-start=\"3450\" data-end=\"3489\">Direitos dos Titulares dos Dados<\/strong><\/h5><p data-start=\"3491\" data-end=\"3541\">Nos termos do RGPD, os utilizadores t\u00eam direito a:<\/p><ul><li data-start=\"3544\" data-end=\"3567\">Acesso aos seus dados<\/li><li data-start=\"3570\" data-end=\"3583\">Retifica\u00e7\u00e3o<\/li><li data-start=\"3586\" data-end=\"3626\">Elimina\u00e7\u00e3o (\u201cdireito ao esquecimento\u201d)<\/li><li data-start=\"3629\" data-end=\"3654\">Limita\u00e7\u00e3o do tratamento<\/li><li data-start=\"3657\" data-end=\"3672\">Portabilidade<\/li><li data-start=\"3675\" data-end=\"3699\">Oposi\u00e7\u00e3o ao tratamento<\/li><\/ul><p data-start=\"3701\" data-end=\"3776\" class=\"translation-block\">Para exercer qualquer direito, basta contactar:<br data-start=\"3748\" data-end=\"3751\">\ud83d\udce7 <strong data-start=\"3754\" data-end=\"3776\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3756\" data-end=\"3774\" target=\"_self\">geral@bluefront.pt<\/a><\/strong><\/p><h5 data-start=\"3783\" data-end=\"3814\"><strong data-start=\"3788\" data-end=\"3814\">Seguran\u00e7a dos Dados<\/strong><\/h5><p data-start=\"3816\" data-end=\"3959\">A Blue Front implementa medidas t\u00e9cnicas e organizativas para proteger os dados contra perda, acesso indevido ou uso n\u00e3o autorizado, incluindo:<\/p><ul><li data-start=\"3963\" data-end=\"3991\">Liga\u00e7\u00e3o encriptada (HTTPS)<\/li><li data-start=\"3994\" data-end=\"4036\">Controlo de acessos ao painel do website<\/li><li data-start=\"4039\" data-end=\"4082\">Monitoriza\u00e7\u00e3o e prote\u00e7\u00e3o das comunica\u00e7\u00f5es<\/li><\/ul><h5 data-start=\"4089\" data-end=\"4126\" class=\"translation-block\"><strong data-start=\"4094\" data-end=\"4126\">Pol\u00edtica de Cancelamento \u2013 <\/strong><strong data-start=\"4131\" data-end=\"4164\">Cancelamentos pela Blue Front<\/strong><\/h5><p data-start=\"4165\" data-end=\"4252\" class=\"translation-block\">A Blue Front pode cancelar passeios com menos de <strong data-start=\"4214\" data-end=\"4242\">24 horas de anteced\u00eancia<\/strong> devido a:<\/p><ul><li data-start=\"4255\" data-end=\"4282\">Condi\u00e7\u00f5es adversas do mar<\/li><li data-start=\"4285\" data-end=\"4311\">Condi\u00e7\u00f5es meteorol\u00f3gicas<\/li><li data-start=\"4314\" data-end=\"4336\">Motivos de seguran\u00e7a<\/li><li data-start=\"4338\" data-end=\"4376\">Nestes casos, o cliente pode escolher:<\/li><li data-start=\"4379\" data-end=\"4411\" class=\"translation-block\"><strong data-start=\"4379\" data-end=\"4405\">Reembolso total (100%)<\/strong>, ou<\/li><li data-start=\"4414\" data-end=\"4465\" class=\"translation-block\"><strong data-start=\"4414\" data-end=\"4444\">Reagendamento da atividade<\/strong> para data dispon\u00edvel<\/li><\/ul><h5 data-start=\"4472\" data-end=\"4505\"><strong data-start=\"4475\" data-end=\"4505\">Cancelamentos pelo Cliente<\/strong><\/h5><ul><li data-start=\"4508\" data-end=\"4604\" class=\"translation-block\">Cancelamentos efetuados at\u00e9 <strong data-start=\"4536\" data-end=\"4554\">48 horas antes<\/strong> do hor\u00e1rio marcado \u2192 <strong data-start=\"4576\" data-end=\"4602\">Reembolso total (100%)<\/strong><\/li><li data-start=\"4607\" data-end=\"4686\" class=\"translation-block\">Cancelamentos comunicados com menos de 48 horas \u2192 <strong data-start=\"4657\" data-end=\"4684\">Sem direito a reembolso<\/strong><\/li><li data-start=\"4689\" data-end=\"4776\" class=\"translation-block\">Atrasos significativos ou n\u00e3o compar\u00eancia <strong data-start=\"4731\" data-end=\"4746\">(\u201cno-show\u201d)<\/strong> \u2192 <strong data-start=\"4749\" data-end=\"4776\">Sem direito a reembolso<\/strong><\/li><\/ul><p data-start=\"4778\" data-end=\"4839\">O reagendamento pode ser solicitado mediante disponibilidade.<\/p><p data-start=\"4778\" data-end=\"4839\">\u00a0<\/p><h5 data-start=\"4846\" data-end=\"4880\"><strong data-start=\"4851\" data-end=\"4880\">Altera\u00e7\u00f5es \u00e0 Pol\u00edtica<\/strong><\/h5><p data-start=\"4882\" data-end=\"5024\">A Blue Front reserva-se o direito de atualizar esta pol\u00edtica sempre que necess\u00e1rio. A vers\u00e3o mais recente estar\u00e1 sempre dispon\u00edvel no website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e4f0d8 elementor-widget elementor-widget-spacer\" data-id=\"4e4f0d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade e Cancelamento Pol\u00edtica de Privacidade e Pol\u00edtica de Cancelamento A Blue Front compromete-se a garantir a prote\u00e7\u00e3o da privacidade dos seus clientes e a transpar\u00eancia no tratamento dos seus dados pessoais, bem como a comunicar de forma clara as condi\u00e7\u00f5es de cancelamento das atividades. Esta p\u00e1gina descreve como s\u00e3o tratados os dados [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-4802","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/pages\/4802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/comments?post=4802"}],"version-history":[{"count":10,"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/pages\/4802\/revisions"}],"predecessor-version":[{"id":4813,"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/pages\/4802\/revisions\/4813"}],"wp:attachment":[{"href":"https:\/\/bluefront.pt\/fr\/wp-json\/wp\/v2\/media?parent=4802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}